FAQ
We’re here to ensure your visit is relaxing and hassle-free. If you have any questions that we haven’t covered, reach us by clicking the “contact us” button or call our business office at (615) 710-9365.
Booking and Arrival
What are the site sizes?
Each back-in-only site is 22 feet wide with a level pad and can accommodate most RVs up to 50 feet long. If your RV is over 10 years old, before reserving a site, please contact us and provide photo verification for pre-approval.
What types of site hook-ups will I have access to?
We offer full-service sites, including water, electric, and sewer. We offer 30 amp and 50 amp power hook-up basic cable connection.
What are your check-in and check-out times?
Check-in begins at 2:00 pm. Guests are required to check out by noon.
Is there a limit to how long I can stay?
We offer short- and long-term leases from March 1 to December 1. Prices are based on length of stay and site location.
Do you have cable and WiFi?
Wi-Fi and basic cable are included in our rental costs.
Entertainment and Activities
Is there a safe area where our kids can play?
Our playground, with a covered seating area, is available for adult-supervised children and features a game area with shuffleboard and cornhole for kids of all ages.
Do you have a pool?
Our fenced pool deck is open from May 15 – October 1 from 9:00am to 8:00pm. Enjoy lounge chairs, picnic tables, and a covered pavilion with additional picnic tables and seating. Children under 14 must be accompanied by an adult.
Are pets welcome? Is there an enclosed dog run?
We welcome responsible pet owners who keep their non-aggressive pets on leashes, and we also have a dog run for off-leash fun. Owners must pick up all pet waste and dispose of it in bins throughout the property. Pets must never be left unattended at the campsite, and owners assume all responsibility for their pet’s actions.
How many guests are permitted at each site?
Up to 6 adults are allowed on each site at any given time.
What are your quiet hours?
Please respect our resort guests by observing our property-wide quiet hours.
> Sunday to Thursday, 10:00 pm – 8:00 am
> Friday and Saturday 11:00 pm – 8:00 am
Do you have any other on-site entertainment?
Throughout the summer, we have family-friendly weekend entertainment, bands, and food trucks. Follow us on social media to get the latest updates.
Is Nashville close enough to easily visit? How can we get there?
We are located 10 miles from downtown Nashville. Guests can drive into town or hire a local transportation company. Uber, Lyft, and most taxi services will pick up and drop off visitors outside our main office.
Do you allow outdoor camping?
Guests may sleep under the stars at their reserved site; however, we are not able to accommodate tenting, stakes in the ground, or other outdoor structures. Please respect our park and do not cut, carve, or deface trees.
Do you allow campfires and cookouts?
Each site (except sites 71-75) has a fire pit and picnic table. Small campfires are allowed if they fit in the campfire ring on your site. Federal regulations prohibit open fires. Firewood may not be brought into the facility.
Are alcoholic beverages and tobacco products allowed?
In accordance with Tennessee State regulations, guests are welcome to consume alcoholic beverages within their site. Smoking is permitted in designated areas only.
Are there items that we cannot bring to the resort?
For our guests’ safety, we cannot allow firewood, fireworks, motorbikes, ATVs, firearms, BB guns, or airsoft and paintball equipment on our property. Please make other arrangements before you enter the property. If you have other concerns or questions about personal property not mentioned here, please contact our office before arrival.
How do I dispose of my garbage and waste?
Trash pickup is daily at 9:00 am. Trash facilities are located throughout our property. In accordance with state and property regulations, burning garbage and draining any liquids into the ground are not permitted.
Personal Property
Can I park other vehicles at my site or on the property?
Each site allows one RV or camper and up to two additional vehicles. Additional parking and trailer storage are available for a nominal fee.
Are there fuel and EV charging stations?
We offer on-site propane refilling stations for a nominal fee. Currently, we do not offer gasoline facilities or EV charging stations.
Do you have a designated area for vehicle washing and repairs?
We’re sorry, but we do not allow vehicle washing and repairs on the property.
What can we set up outside our vehicle?
At the discretion of our management team, guests may set up a reasonable amount of portable outdoor furniture at each site. We do not allow pop-up tents or staking into the ground. All other items must remain inside your vehicle.
Can I bring my boat or any other personal watercraft?
With all this water, we welcome boats and offer private slip rentals.
Does the marina rent boats?
Our sister property, Sun Life Marina Elm Hill, rents luxury pontoon boats and double-decker pontoon boats and provides courtesy pick-up and drop-off for Elm Hill RV Resort guests.
Is your property golf cart friendly?
We encourage you to explore the property in your own electric golf cart — or rent one of ours. Gas-generated carts are not allowed.
Refunds
All cancellations are subject to a $20 cancellation fee. Guests requesting a cancellation outside of the 14-day booking window are eligible for a full refund. Guests who request to cancel inside of the 14-day booking window will receive 50% camp credit. Holiday reservation cancellations are not subject to refund.
Liability
Elm Hill Resort management assumes no responsibility for accidents, injuries, or losses incurred for any cause to guests or visitors.